We are an established care agency with aims to provide care and support for people who need some level of assistance to stay independent, in their own homes, at times convenient to them, and in ways that they find agreeable.
We have sound principles for the way we run our service. Central to these is our belief that the rights of service users are paramount.
FirstCare is committed to the provision of high quality, self directed care that delivers positive, sustainable outcomes because our clients' care plans don’t just look at the tasks that we carry out to help them, but on how those tasks make a real difference to their quality of life and ability to live independently.
All our carers are fully trained with most of them having many years of experiences in this field. We offer and ensure that all our carers undertake the required training. Also, for our clients’ security and safety, our carers are comprehensively background-checked and are only employed subject to an enhanced UK Criminal Records Bureau check.
Before assigning a carer to a client, the carer is made fully aware of the individual needs and preferences of the client, including their medical history. They are carefully prepared to provide tailored support which meets the special requirements of each individual and family.
Equality and Diversity Statement
At FirstCare, we value the rights of all people, and will take positive steps to identify and meet the needs of all individuals in the community who may need our help. We believe that the members of the community we serve should be treated fairly and equally, regardless of the individual's race, ethnic origin, cultural background, religion or belief, gender, disability, age and sexual preference.